Recent posts

• Content Strategy, Simplified, is dead. Long live simplified content strategy.
• Tools vs expertise: A conversation about writing, processing words, and setting type
• Inter-city content strategy meetup love is quite possibly the world’s purest, and greatest, form of love
• What Twitter thought of ‘Marketing people and content people: It’s complicated’ at CS Forum
• Bots will be bots
• ’nuff said

Full blog archive

The risk management series

My collected works about why sign-off sucks, and how risk management can make things better.
Read the risk management series

Web writing tips and rants

You write words, and those words go online, and you want them to be as awesome as possible. This stuff is for you.
Dive into web writing